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Shipping and Returns

Shipping and Delivery

To get your products delivered as quickly and efficiently as possible, all orders ship via FedEx SmartPost (Ground), FedEx 2Day® or FedEx Standard Overnight®. Currently the Rain Bird Online Store does not ship outside of the United States. Shipments to Alaska and Hawaii can only be sent via Standard Overnight or 2Day. Shipments to P.O. Box addresses must be sent via Ground only.

Shipping rates vary based on distance, weight and the shipping method selected. Final shipping fees and sales tax (if applicable) will be calculated during checkout.

Free Shipping

The Rain Bird Online Store offers Free Ground Shipping (FedEx SmartPost) on all orders over $99. Please note that valve boxes and tubing are not eligible for free shipping. Free shipping is available only to the continental United States (excluding Alaska and Hawaii). Please ensure your shipping address is serviceable by the US Postal Service.

Same Day Shipping & Cutoff Times

Orders must be placed before 9:30 AM Pacific Time in order to ship the same business day.  Orders placed after 9:30 AM will ship out the next business day.  Orders placed on Friday after 9:30 AM or on weekends will ship the following Monday.

Please be aware that FedEx 2-Day typically delivers in 2 business days by 4:30 PM to most areas and by 7 PM to residences.  FedEx Standard Overnight® provides next-business-day delivery by 3 PM to most addresses, and by 4:30 PM to rural areas. Service business days are Monday through Friday only.  Delivery to some rural areas of Alaska and postal codes in Hawaii can take up to 3 business days for FedEx 2Day service and 1-2 business days for FedEx Standard Overnight. For more information about Alaska and Hawaii shipments, go to fedex.com/us/service-guide/our-services/us.


Return Policy

Rain Bird is committed to making your shopping experience a success.

If you are not 100% satisfied with your purchase, we will accept returns of unused merchandise for up to 30 days from purchase for a full refund or exchange. Proof of purchase, such as a copy of the original sales receipt or packing slip invoice, is required for reimbursement of the full purchase price. In all cases, refunds will be made in the form of the original payment.

Please call 877.727.8772 to obtain an RGA number before you return any items to Rain Bird. A mailing address and additional instructions will be emailed to you after calling for your RGA number.

 
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